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General Policy

These are BuyAllDisk.com's ("BuyAllDisk", "we" or "our") Standard Return Policies applicable only to products purchased by you directly from the BuyAllDisk.com website.

Earning Reward Points

All product returns require a Return Merchandise Authorization (RMA) number. You may obtain an RMA number by contacting BuyAllDisk Customer Service through email at support@buyalldisk.com Listed below are products that are not eligible for return. These products will be sent back to the sender at the sender’s expense if received by BuyAllDisk personnel:

  • Any product not purchased from BuyAllDisk.com
  • Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial numbers
  • Any product that is returned without all of its original packaging and accessories, including the retail box, manuals, cables, and all other items that were originally included with the product
  • Any product from which the UPC code has been removed from its packaging
  • Any product that exhibits physical damage
  • Any product for which you have submitted a mail-in rebate

Mail-In Rebate Policy

Any product offering a mail-in rebate is not returnable to BuyAllDisk once the rebate has been filed. Be sure that the product is functional and that you intend to keep the product before sending in your rebate. Products missing UPC codes or serial numbers from the box are NOT returnable. Only the product manufacturer can replace a defective item missing the UPC code.

Out-of-Stock (Back-Order) Items

If BuyAllDisk no longer carries an item that is sent in for replacement, or if that item is simply out of stock, the item will be sent to our Back-Order RMA Department. You will be notified via email of two options:

  1. BuyAllDisk can send you a comparable replacement item
  2. BuyAllDisk can issue you a refund at the current market value of the product.
    3. A current-market-value refund may not exceed the original invoice price. If the item is returned within 30 days of the original invoice date, a full refund will be issued.